AI business automationPrivate system

Arabic-first WhatsApp AI Sales Agent

A multi-tenant WhatsApp sales assistant grounded in catalog data and deterministic business rules, with evaluation, human takeover and in-chat order capture built in.

The agent's simulator on desktop: an Arabic conversation where prices come from the approved catalog and a request for the owner is handed to a human, with the inspector explaining each reply

Built forArabic-speaking retail and service businesses

My roleAI system design, backend, and safety controls

StatusPrivate source; anonymized product evidence

Problem

Business messaging becomes risky when AI can invent prices, ignore rules, or continue after a person should take over.

What shipped

WhatsApp Cloud API message ingestion, delivery, and conversation state.

Catalog-grounded responses with deterministic pricing, availability, and policy rules.

Prompt versions, evaluation scenarios, outbound safety gates, and human takeover.

The same simulated conversation on a phone — Operator view on a phone

The operator's day view: setup progress, new conversations, replies by the agent, confirmed orders and revenue for a demo tenant — Operator dashboard, demo tenant

System shape